You can return the goods received without giving reasons within 14 days. The period begins upon receipt of this instruction in text form (eg as letter, fax, e-mail) but not before receipt of the goods by the recipient (in the case of recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information requirements according to article 246 § 2 in conjunction with § 1 Paragraph 1 and 2 of the German Civil Code and our obligations pursuant to § 312g Paragraph 1 Sentence 1 BGB in conjunction with Article 246 § 3 of the German Civil Code.
Returns to be made to:
In the case of an effective return, the services received at both ends are to be returned and, if necessary, drawn-out uses to be issued. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of the goods or the return request, for us with the receipt.
We ask you to pack goods to be returned using the original packaging including sub-packages well and safely.